Privacy Policy: Your Information Matters

Last updated: December 11, 2025

Change Institute Inc. (“Change Institute”, “we”, “us”, or “our”) is committed to protecting your privacy. We provide services with the highest ethical standards and safeguard the personal information of our clients, alumni, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Information You Provide to Us

We collect personal information you voluntarily submit through forms on this website, including:

• Name
• Email address
• Phone number
• Any notes or details you choose to include

We use this information only to respond to your request, provide services, or communicate updates you ask to receive.

• Automatically Collected Information

We may collect limited technical data when you visit our site, including:

• IP address
• Browser type
• Device information
• Pages visited

This information helps us maintain site security, diagnose issues, and improve overall performance. We do not use this information to personally identify you.

• Cookies

Our website may use cookies to:

• Enhance site performance
• Understand how visitors use our site
• Improve user experience

You may disable cookies at any time through your browser settings. Some site features may not function properly if cookies are disabled.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Provide requested services or information
• Improve website functionality
• Communicate updates if you opt in

All information is treated as confidential and accessed only by authorized company representatives on a strict need-to-know basis.

For clients and alumni, information is additionally protected under:

• 42 CFR Part 2
• HIPAA (Health Insurance Portability and Accountability Act of 1996)

We maintain full compliance with applicable federal and state privacy laws.

3. Disclosure of Information

We do not sell or share your personal information with third parties, except in the following circumstances:

• Service providers: To deliver requested services under confidentiality agreements.
• Legal requirements: When required by law, subpoena, court order, or to protect the safety and rights of individuals.
• Fraud or security investigations: When necessary to investigate or prevent harmful or illegal activities.
• Business transfers: If Change Institute is merged or acquired, information may be transferred in accordance with privacy protections.
• Aggregated information: We may share non-identifiable, aggregated data for analytics or marketing purposes.

Unauthorized access by third parties (e.g., hackers) is a risk inherent to any online system, but we employ appropriate security measures to reduce such risks.

4. Emails and Opt-Out

We only send emails you choose to receive.

You may unsubscribe at any time by replying to any email or contacting us directly.

We do not share email addresses with outside organizations for marketing.

5. Links to Other Websites

Our website may contain links to third-party sites for convenience.

We are not responsible for the privacy policies, content, or cookies used by those external sites.

6. Data Storage

We process and store information in the United States.

If you access the website from outside the U.S., you acknowledge that your data may be transferred and processed according to U.S. privacy laws, which may differ from those in the country from which you are accessing our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with an updated “Last Updated” date.

Changes apply only to information collected after the effective date.

8. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact: help@intervention.com