Privacy Policy: Your Information Matters

As of August 1, 2016

FreshlyDone, Inc. dba Change, Inc by Brad Lamm has an organizational commitment to providing excellent ethical service to all of our clients while respecting privacy. We understand that you might wonder whether and how this Website collects and uses information. This statement contains numerous general and technical details about the steps we take to respect your privacy concerns.

BROWSING:

This website does not collect any personal information from your computer when browsing this site. Unless you give us written permission to post information on via our alumni testimonial Form or request a reply using one of our feedback or reply forms, we will not know your name, your e-mail address, or any other information that identifies you.

INTERNET PROTOCOL (IP) ADDRESS:

An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When you request a page from our site, our server logs your current IP address. We would only use your IP address to help diagnose problems that affect the integrity of our computer systems, not for personal identification of any users.

COOKIES:

“Cookies” are small pieces of information stored on your computer. We may use cookies or, in a limited number of cases IP addresses, for a number of reasons. Cookies allow us to better understand how users use our site and can help us to tailor our Website or a marketing message to better match your needs and interests. Cookies can also help you remember your user name and password on protected areas of Websites. You are always free to decline our cookies and continue to use our Website if the tools in your browser permits, but some parts of our site may not work properly or as efficiently if you do.

INFORMATION NEEDED TO EXECUTE THE TRANSACTION YOU REQUEST:

When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to receive information about our services you may fill out the Contact Us Form which requests information about your name, address, phone number and e-mail address plus a place to place notes regarding specific info you wish to receive. We will use your phone number or e-mail address only to provide the information you requested, or to communicate news as you requested. If at any time you decide you do not want to receive this information, you may let us know by reply e-mail or use the form to request that we no longer contact you. Providing information to us using any of our on-line forms is voluntary and the information we collect is used only for the purpose for which the information was collected and is not shared with any other companies.

USE OF INFORMATION:

We treat the information that you provide to us as confidential information. It is, accordingly, subject to our security procedures and strict corporate policies regarding protection and use of information. We will only disclose this information to employees and contractors on a need-to-know basis and person(s) authorized by you. Patient and Alumni information is additionally protected under the Code of Federal Regulations, Title 42 and the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Change Inc by Brad Lamm maintains strict compliance with each of these laws and regulations.

The laws applicable to personal information vary from country to country. The information we process and store is kept in accordance with the applicable United States legal requirements, which may not be as comprehensive as the data protection laws found in other countries, such as those in the European Union.

E-MAILS AND OPT-OUT:

Our goal is to only send e-mails that are likely to be of interest to you. All e-mail is generated from Change Inc by Brad Lamm and not from an outside third-party e-mail service provider. Change Inc by Brad Lamm does not make e-mail addresses available to any partners in our network or to any others for their use. You may at any time request not to receive e-mails from Change Inc by Brad Lamm, by replying to any e-mail with your request to opt-out.

DISCLOSURE OF INFORMATION TO THIRD PARTIES:

Change Inc by Brad Lamm prohibits the sale or transfer of personal information to anyone outside of Change Inc by Brad Lamm except with your permission or as described above, or under the following limited circumstances:

We may need to share the information or send the information to partners who work on our behalf under confidentiality agreements in order to provide the information, product or services you have requested or to help us communicate with you about offers (provided that these companies do not have any independent rights to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so).
We may share aggregated, non-personally identifiable information for marketing and promotional purposes.

We may store and disclose personal information as allowed or required by applicable law, including making disclosures in order to respond to subpoenas, court orders, or legal process. We may establish or exercise our legal rights or defend against legal claims as necessary or advisable to protect the rights, safety or others and to conform to legal or regulatory requirements.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Website terms of use, or as otherwise required by law.

We transfer information about you if this company is acquired by or merged with another company.

Third parties (hackers) may unlawfully intercept or access information or confidential transmissions.

LINKS TO OTHER SITES:

Other sites linked to by Change Inc by Brad Lamm website are offered for your convenience only. Change Inc by Brad Lamm is not responsible for the privacy policies of those sites, or for cookies those sites might use.

LEGAL ISSUES:

This is a United States website and subject to United States law. Change Inc by Brad Lamm will disclose personal health information without your permission only when required by law, or in a good faith belief that such action is necessary to investigate or protect against harmful activities to Change Inc by Brad Lamm patients, staff, volunteers, alumni, property (including this site) or to others or as authorized by federal medical privacy rules under the Health Insurance Portability and Accountability Act.

PRIVACY STATEMENT CHANGES:

In the future, we may need to change the privacy statement for Intervention.com. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Any changes made in the future will only apply to information collected after any new policy is established.

HOW TO CONTACT US:

If you have any questions about this privacy statement or privacy concerns, please send an e-mail to: IDC@change.us.

OUR SERVICES

We Can Help You With Drug & Alcohol Intervention

Intervention

The most effective intervention and referral services in the country. Over the last decade, our Intervention Specialists have helped thousands of families put the pieces back together; we can help your family too.

Drug Intervention

Over the last decade, our Intervention Specialists have helped thousands of families put the pieces back together; we can help your family too.

Alcohol Intervention

Alcoholism, while a powerful addiction, can be overcome with the love and support of family paired with our team of professionals.